Due to the nature of our intimate products, returns will not be accepted. Intimate products include panties, bras, lingerie & swimwear.
All other items may be returned for refund or replacement within 7 days of the receipt date. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. Customers are responsible for shipping charges both ways on exchanges.
PLEASE NOTE: A RESTOCKING FEE OF 15% OF THE PURCHASE PRICE WILL BE APPLIED TO ALL RETURNS. NO EXCEPTIONS!
Damaged Goods: If your merchandise arrives damaged, please notify us immediately for a replacement. All items must be returned in excellent condition.
Refund: To receive a refund, items must be unworn, free of stains, perfume, and damage. All labels and tags must be attached for a full refund to your credit card. When you return an item, please indicate the reason for the return. You may want to insure your return; we are not responsible for lost or misdirected returns.
PLEASE NOTE:
- You must contact customer service prior to returning to obtain shipping instructions and return address information.
- It is recommended that return packages are shipped with delivery confirmation and or insurance. A&F Boutique is not responsible for lost return packages.
- If you have further questions regarding your order, returns or exchanges please feel free to contact us.
Return Policy
